Employee Turnover Rate
The turnover rate in your business will certainly depend on different factors. It is important to ask yourself if you have these things in place:
* Management development program
* Aggressive training program
* Communications program
* Employee feedback
Many people chose to leave their place of employment for a lack of one of these areas. Either they do not feel qualified for their position, or possibly they feel too qualified to do the job. Others struggle because they do not feel that their opinion is valued.
Work to get these areas covered in order to keep your turnover rate to a minimum.
Hiring Quality Staff
Most business owners say that they struggle to find the right staff for their position.
Many applicants lack the skills needed for the job, and others do not have the right personality to fit in with the team.
You need to determine whether or not you have these things lined up in order to find and hire the best employees.
* Do you have a clearly defined job description?
* What is your hiring process? Is it organized and efficient?
* Are your hiring managers able to spot top talent?
* What has your company defined as an exceptional employee?
* Have you benchmarked the position?
With these things in place, you have a better chance of identifying the best person for your company.When you have a good training program in place you will not miss your best candidate due to lacking a skill that is covered in training. Some skills can be trained, while some people and process skills must be required.
Once you get the right employees in the door and keep them around, it is important to make certain workplace morale is a top priority. A satisfied employee can quickly grow weary of the job if the conditions of the workplace go down.
Here are some things you should implement in order to keep the morale high or boost a low morale in the office.
* Recognize employees for their contributions
* Put a management plan in place
* Conduct one-on-ones with each person to determine their personal goal and what they want out of their job, as well as where they are in that growth plan.
* Empower employees to make decisions that will benefit the customers.
When a staff member feels that they play an important role in the team, the morale in the company will go up.
Each of these areas should be addressed and tightened up to ensure that your business runs effectively.